Frequently Asked Questions

Yes! The Cool Heat Horse Rug has a 1200 denier ripstop outer waterproof sheet with an inside cotton lining.

Inside features rows of soft flexible synthetic insulators which lift the rug 12mm (1/2 inch) off the horse’s body allowing air to circulate over the entire body.

My TBs currently in his fourth winter of wearing his and it is still waterproof.

Other horse rugs flatten the horse’s hair trapping heat and sweat having the potential to cause unhealthy & uncomfortable skin. The Cool Heat Horse Rug lifts the rug up off the horses back which allows the arrector pilli muscle to lift & contract each hair follicle allowing the horse to regulate its own body temperature.

No problem! We offer 14-day returns & exchanges on items in new, resalable condition with original undamaged packaging. Return postage just needs to be covered by purchaser. Best idea is to pop an old sheet over your horse before trying on the rug for the first time to keep it pristine.

Our Cool Heat Horse Rugs are not machine washable. To clean the outside, wash off any mud with a soft wet cloth, or wait until your rug is dry and brush off with a soft brush.

The orange insulators need to be cleaned with a wet cloth every few months. If you notice a build-up of dirt, wipe clean with a warm wet cloth.

If the dirt is left to build up it will prevent the smooth insulator from sliding over the hair.

Absolutely. If you don’t beat the rain home, simply scrape off excess water and put this rug directly onto your wet horse.

After exercising, you’re able to hose off a sweaty horse, scrape off excess water and then reapply the rug.

As the hair follicle can move under the rug (instead of being flattened like a conventional rug) moisture can naturally wick off, resulting in a clean and dry horse.

In my experience with my three horses I would choose the larger size, but feel free to get in touch. If you send through pictures of your horse, I can best advise.

In most cases the Cool Heat Horse Rug causes no rubbing, yet horses come in different shapes and sizes.

The Cool Heat Horse Rug can be self-adjusted by unpicking and removing any insulator which may be rubbing. It is simple to unpick an insulator and does not affect the performance of the rug. This allows every type of horse conformation to fit the rug.

Ensure you have the correct size, as a size that is too small could cause rubbing.

GST is calculated automatically at checkout. The price you see on the product page is exclusive of GST, and the final total (including GST and shipping) will be shown before you complete your purchase.